Sunday, December 8, 2019

Conflict Management Emotional Contagion

Question: Discuss about theConflict Managementfor Emotional Contagion. Answer: Introduction On 24th September last month I had a quarrel with my business partner over how we should distribute returns from our business. We contributed differently towards the initial capital of the firm which we started July this year dealing with the distribution of clothes. He contributed 40% in the starting capital, and I did the remaining percentage. However, last month I felt that he was overexploiting me, he was complaining that we should run the business as he sees. I thought this was a bad idea and so I held a conversation with him to discuss the issue at stake, but this only led to an eruption of a conflict, I wanted to let him know how partnership businesses operate and the rights each should deserve. Emotional Contagion This is a situation in which an individual's behaviours, emotions, and any other related activities trigger directly the same actions and emotions in other people. In the crisis which we had, John, who is my business partner wanted me to be triggered by his emotions and actions towards the firm development. Feelings can be shared among and across individuals in several ways. They can be shared implicitly or explicitly. (Gump, 2013). This conflict could not have grown big if I had not let my emotions control me. I believe it is human nature to respond to such a situation when it occurs. What will you do if this happens to you? For me, upon receiving his call, I was so annoyed to hear what he was telling me, I could not control my temper anymore. I shouted to him over the phone. I let my emotions rule me. How could he let his emotions to rule over the business? Then, what is my role in the firm as a partner? I could not hold anymore he said, to make it short, I told him we organize for a meeting at the premises and terminated the call. Surely, the situation at hand was not a big deal if I could have cooled down and let him express his opinion, speak and then look for a proper way to arrive at a decision. The belief which I had that I know everything when it comes to business matters made me so confident to call for this meeting. We met as agreed. "I see it is time you should let me be involved in significant decision making in this company, "he said. By this time I was almost up from my sit." Make decisions as who? Don't I possess a bigger share in this company than you? In fact, I can manage the business on my own without any help." "Come down please, let me tell you what I mean." He insisted. He explained to me why he came up with the thought he had in mind since he knew and had contacts to the big investors, suppliers, and clients in the city. His aim was to increase the performance of the business and not as I thought. I was wrong all along from the start. I did not let him finish explaining to me what he meant from the beginning. Patience is the virtue I was missing. Being overruled with emotions is not okay. It will terminate your friendship, only to realize later that you were the one who was wrong in the whole course. According to the emotional contagion theories, humans will always synchronize their personal feelings to the emotions of the other people surrounding them either unconsciously or consciously. (Dana, 2013) The impact of emotions is that you may end up losing the people you love. I almost lost John over an idea which helped in boosting the sales and expand our business. Never be too quick to judge other people as this results in a conflict. (Ku?hnlenz, 2014). After seeking a mediator to regulate our talks over the issue, we solved the problem without any difficult. I realized afterward that there was no need for mediation. All we needed was to listen to each other's opinion. (Eunson, 2016). Importance of Knowing Yourself in Conflict Management Knowing yourself helps you to learn how to control your emotions when others mess up with you. You will take your time to come up with a good decision. Problem-solving is a process which you should invest in life. Even though some people just decide to ignore the problem, it is not a good decision to take. The troubling issue will continue to exist and at one point in life it will erupt. It can be compared to a dormant volcano waiting to erupt when time comes. (Ashkanasy, 2014). References Ashkanasy, N. M. (2014). Managing emotions in the workplace. Armonk, NY [u.a.: SharpeDana, D. (2013). Conflict resolution: Mediation tools for everyday worklife. New York: McGraw-Hill. Eunson, B. (2016). Conflict management. Milton, Australia: John Wiley Sons. Gump, B. B. (2013). Patterns of affiliation and emotional contagion: Revisiting social comparison theory. Ku?hnlenz, S. (2014). Economic bubbles: A story of new eras, emotional contagion and structural support. Raines, S. (2013). Conflict management for manat

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